Our Leadership Team
Until 2005, Dr. William Kapp served as flight surgeon in the US Air Force Reserves with the rank of Major.
William K. Kapp III
MD, MS, FAAOS Founder, Chairman
Under Dr. Kapp, Landmark has grown to seven regional referral centers in six locations for critical care patients. Landmark has implemented new technologies from voice driven electronic health records to the latest in dialysis treatment and complex wound care.
Dr. William Kapp had a vision to establish regional referral centers for medically complex patients requiring hospital-based post-acute care. Landmark Hospitals has grown into seven regional referral centers. Under his leadership, Landmark has implemented new information technologies that allow clinicians to easily document patient encounters and then follow and manage the patient upon discharge from our critical care hospitals across all post-acute settings, allowing for better outcomes and a seamless continuum of care.
Dr. Kapp is a board-certified orthopedic surgeon and a Fellow in the American Academy of Orthopedic Surgeons, licensed to practice in Illinois, Missouri, Texas, and Georgia. He has served on the Board of Directors of the Missouri Orthopedic Association and has been chair of the Legislative Affairs Committee.
Until 2005, he served as flight surgeon in the US Air Force Reserves with the rank of Major.
Dr. Kapp received his B.S. in Biochemistry from the University of Georgia and his M.S. in Immunology and M.D. at the Medical College of Georgia, where he graduated with honors and was inducted into Alpha Omega Alpha, the medical honor society. He attended the Baylor College of Medicine in Houston Texas for residency in Orthopedic Surgery and completed his specialty training in 1994.
With more than 35 years of experience, Bryan Day leads the management and operation of Landmark’s seven long -term acute care and rehabilitation hospitals in Missouri, Georgia, and Florida
M. Bryan Day
CEO and Board Member
With more than 35 years of experience, Bryan Day leads the management and operation of Landmark’s seven long-term acute care and rehabilitation hospitals in Missouri, Georgia, and Florida. Taking the reins in early 2019, Bryan quickly recruited and developed an experienced management team to guide the healthcare system with streamlined operations and new development opportunities for the future. Hiring the right individuals who put the patient care experience first, excelling at developing effective strategies for delivering quality care, recruiting top physicians, and ensuring each facility runs efficiently are the key factors of his success. His expertise spans leadership roles across the healthcare continuum, including tertiary level non-profit healthcare systems LTAC and Rehabilitation hospitals, to ownership in LTAC, home health, and concierge medicine organizations. His success stems from his skills developing leaders and promoting team building, fiscal responsibility, physician recruitment, and community involvement.
Over the course of his career, Bryan has successfully led both nonprofit and for-profit healthcare organizations across the continuum of care. His hands-on approach, with a focus on recruiting, developing and employing quality practitioners to provide exceptional care has served him well for decades. “The key objective for us is to put the patient experience at the heart of what we do. If you enjoy taking care of people, then you will be happy in your career at Landmark. We focus on building a team approach to caring for our patients. It shows in the results our healthcare professionals achieve every day.” States Day.
Bryan is a longstanding member of the American College of Healthcare Executives. He is and has been active as a member and board representative in numerous National, regional and local community organizations. Bryan earned a master’s degree in Health Systems Management from Tulane University in New Orleans and his undergraduate degree from Louisiana State University in Baton Rouge. Bryan currently resides in Baton Rouge with his family.
Craig Boudreaux, Jr.
COO and Chief Development Officer
Craig Boudreaux, Jr., brings decades of executive experience in business development and operations to Landmark Hospitals, a network of long-term acute care and rehabilitation hospitals in Missouri, Georgia, and Florida. He excels in market expansion, the delivery of quality care that leads to exceptional patient satisfaction, service-line expansion, new market startups, and joint ventures.
Craig’s alertness to changing healthcare trends and deployment of emerging technologies drives his success in growing market share. His extensive national experience with for-profit publicly traded companies and his unique understanding of commercial, managed care, Medicare and Medicaid funding has established him as an industry leader.
Craig’s accomplishments at Landmark include instituting a telepresence robot system that provides relief for underserved medical specialties and night-call coverage for all Landmark Hospital locations. He also managed the Certificates of Need in Savannah, Ga., and Naples, Fla., for new state-of-the-art hospitals.
Craig has served on the leadership teams of multiple hospitals around the country, including CEO positions at Promise Hospital of Baton Rouge, La.; Regency Hospital in Covington, GA, and the New Orleans Region of Life Care Hospitals based in Plano, Tex. He has also been Vice President of Operations and Business Development for the Freestanding Hospitals Division/U.S. of the Rehab Care Group of St. Louis, Mo.
Craig earned a Bachelor of Science degree in biology from Nicholls State University and an MBA Certificate from the Professional Competency Certification Program at Tulane University.
He lives in Baton Rouge with this wife and two daughters.
Byron spent many years working for University of New Mexico Hospitals and Lovelace Health System in Albuquerque
Byron Luetters leads the financial management of Landmark’s seven long-term acute care and rehabilitation hospitals in Missouri, Georgia and Florida. He excels in developing inventive, expedient and precise business intelligence for multiple acute and post-acute healthcare companies. As a strategist, Byron has identified and evaluated countless product lines, expansion opportunities and organizational restructuring for the past 20 years.
Since joining Landmark in 2019, Byron has stabilized operational performance and prescribed operational metrics with the CEO and COO, raised additional capital contributions to successfully navigate cash flow shortage, and restructured business operations for revenue cycle and cash collections improvements. In addition, by instituting process improvements, Byron has reduced the month-end close out process from 45 days to 15 days.
Byron has served in CFO positions at a number of medical facilities, including University Hospital System of Centennial Peaks in Louisville, Col.; Promise Hospital of Phoenix, Mesa, Ariz.; Acuity Healthcare, LP, in Charlotte, NC and Phoenix, Ariz. His financial expertise has also benefited University of New Mexico Hospitals and Lovelace Health System in Albuquerque, NM, and Hospital Partners of America in North Carolina, which was No. 2 company on the Inc. 500 list at that time.
At UHS of Centennial Peaks Hospital, Byron initiated significant cost reduction measures, automation of financial processes and business office procedural innovation. At Lovelace Health System, he managed reporting functions for productivity, net-revenue modeling, contractual reserves and cost report reserves for four facilities with $250M of net revenue.
Originally a native of New Mexico, Byron graduated from the University of New Mexico, Albuquerque with a degree in financial management. Byron has extensive training in enterprise solutions including Hyperion Essbase Boot Camp and Kepner Tregoe Project Management.
Byron lives near Denver with his family and enjoys playing golf and is active in his church.
Charlotte helps organizations at every stage take the next steps toward a successful future.
Corporate Director of Admissions & Business Development
In her role as director of admissions and business development for Landmark Hospitals, Charlotte leads organizational growth efforts through the creation of strong referral partnerships alongside internal employee training and other development efforts. With a background in direct clinical work, Charlotte focuses on upholding excellence in care while moving Landmark Hospitals forward to successfully serve even more patients.
In addition, Charlotte is owner and senior strategist for Synergy Referrals & Consulting, bringing decades of referral management expertise to hospitals and healthcare organizations of all sizes across the U.S., as well as private practices, skilled nursing facilities and senior living communities. From new market penetration and team development to internal performance optimization, Charlotte helps organizations at every stage take the next steps toward a successful future.
Lauree Little has been an RN since 1991 with 25 years of healthcare leadership experience.
Corporate Director of Quality and Risk & Chief Compliance Officer
Lauree Little has been an RN since 1991 with 25 years of healthcare leadership experience. Prior to her RN license she spent four years working as an Emergency EMT. Lauree has 13 years’ experience as a CNO and has worked in the Post-Acute IRF/LTCH environment for over 12 years. Lauree has experience as a Corporate VP of Quality and Risk, Chief Compliance Officer, COO and interim CEO in the Post-Acute, General Acute, Physician owned Specialty Hospitals and the Home Health industry. Lauree has worked in both the for-profit and non-profit environments. She is certified in Compliance, Risk, Privacy and Hospital Accreditation with her Bachelor’s & Master’s degree in Health Care Administration.
Tracy Bollinger is a magna cum laude graduate of Southeast Missouri State University and a CPA.
Tracy Bollinger, CPA
Corporate Director of Revenue Cycle Management
Tracy Bollinger, director of revenue cycle management for Landmark Hospitals, directs a dedicated staff of inpatient and surgery billers and collectors. Tracy is a magna cum laude graduate from Southeast Missouri State University with a Bachelor of Science in Business Administration. She received her CPA in 1995. She started her accounting career with McDonnel Douglas Aerospace in St. Louis. She then returned to her hometown and joined a local CPA firm. Tracy began her career at Landmark Hospitals in 2004, serving as controller until 2015. During that time, Landmark grew from one facility to seven. She rejoined the Landmark team in 2020 at the headquarters business office. Tracy believes we all have the ability to contribute to the health of our community whether that be through direct patient care or being behind the scenes. She values being counted as a member of the Landmark family. She is a Missouri native and lives in Cape Girardeau, MO with her three children.
David Newton has more than 26 years of healthcare experience and has served as an expert contributor to the project management.
Corporate Director of Materials Management
David Newton has more than 26 years of healthcare experience and has served as an expert contributor to the project management, program implementation, employee training, and hands-on training of OSHA, TJC, and Environment of Care-related regulations. David joined Landmark Hospitals in September 2014 where he has served as facility manager, safety officer and materials manager for Landmark Hospital Savannah.
Prior to joining Landmark Hospitals, David’s career has included leadership positions with Ramsey Healthcare, Psychiatric Solutions, Georgia Regional Hospital, and Universal Health Services. He has also served as the regional director of support services for multiple facilities in South Carolina and North Carolina. During his career he has assisted facilities in several states prepare for accreditation surveys and has served as a consultant for hospitals opening psychiatric units.
David is a South Carolina native of Charleston and earned his Bachelor’s Degree from the University of South Carolina. He has earned certificates and awards from The Joint Commission and various organizations related to emergency management, materials management and safety management.
Eric began his career in post-acute management in 2000 through various local and regional leadership roles managing multiple sites .
RN, DBA, MS, MHA, CRRN, FACHE
Vice President of Operations and Rehabilitation for Landmark Hospitals
Eric began his career in post-acute management in 2000 through various local and regional leadership roles managing multiple sites of inpatient rehabilitation facilities, acute therapies, transitional care, outpatient rehabilitation clinics and long-term acute care hospitals. He has also worked internationally throughout the Middle East and Southeast Asia developing and implementing inpatient and outpatient rehabilitation and long-term acute care facilities.
Prior to 2000, Eric held multiple clinical and operational leadership roles inacute care hospitals overseeing multiple hospital departments. Clinically, has experience in neurology, oncology, behavioral health and rehabilitation nursing. As a former hospital CEO, he brings operational expertise to navigate the ever-changing healthcare landscape. In his role as Corporate Vice President of Operations and Rehabilitation for Landmark Hospitals, he strives to balance strategic decisions with financial responsibility and patient-centered leadership to rapidly scale growth and achieve high quality standards.
He received his Bachelor of Science and Master of Science degrees in Nursing from The Ohio State University and is trained as an Adult Health Primary Care nurse practitioner and certified in Rehabilitation Nursing. Holds a Masters in Health Administration and is board-certified in Health Administration and is a Fellow of the American College of Health Care Executives. In addition, has earned his Doctorate in Business Administration from California Coast University.
Michele Shaffer has more than 30 years of experience covering various roles in HR and management consulting.
Corporate Director of Human Resources
Michele Shaffer has more than 30 years of experience covering various roles in HR and management consulting. She leads Landmark’s HR team in the strategic planning and execution of the HR functions. Our HR mission is focused on supporting Landmark’s long term critical care facilities via organizational and workforce planning, recruiting, employee relations, policy administration, benefits and compensation analysis..
Before joining Landmark Hospitals, Michele worked at Franciscan Missionaries of Our Lady Health System as a Senior HR Business Partner, as the North American Resource & Capacity Management Strategy leader for IBM Global Services and as a business consultant manager for Accenture.
Michele is a native of Baton Rouge, Louisiana. She earned her Bachelor’s Degree from Louisiana State University and will complete her MBA from LSU-Shreveport in December 2021. She is an active participant in the Greater Baton Rouge SHRM organization and numerous volunteer organizations, serving currently on the Board of the Baton Rouge Symphony League, and has past board tenures at Court Appointed Special Advocates (CASA) and the Junior League of Baton Rouge. She lives in Baton Rouge with her family.