We strive to treat all patients with compassion and dignity. Sometimes, despite our finest intentions, concerns may arise. If you have any concerns, we encourage you to first discuss them with your physician or ask to speak with the manager of that area so that we may work with you to immediately address your issue.
If you and your family/representative continue to have concerns, you have the right to the following:
The review of quality of care concerns, insurance coverage decisions and concerns about your discharge from the hospital and to expect a timely response from the hospital related to any complaint or grievance that may be made in person, by phone or in writing. To share your concerns please contact the following Landmark Hospitals Quality and Patient Safety Departments:
You may also contact the hospital accreditation organization:
Georgia Department of Community Health
Healthcare Facility Regulation
Telephone: (404) 657-5500
Mail: 2 Peachtree Street Suite 33-250, Atlanta, GA 30303-3142